1 |
Add and manage new leads from website, telephone enquiry or direct enquiry. Leads details are captured directly from the website |
2 |
Classify leads into hot, warm and cold depending on follow up response. And decide the next action of plan for each such leads |
3 |
Assign lead responsibility to employees or a team. This will prioritize their objectives. |
4 |
All follow up details can be attached to each lead with notes, comments or remarks |
5 |
Create email and SMS templates and save them for future use. These templates are used to send follow up emails and messages to leads and prospects. |
6 |
Send follow up emails to leads and prospects. The number of follow up emails and messages will display on the leads and prospects account |
7 |
All the pending enquiries and leads details can be used for future campaigns and promotions |
8 |
Manage, view, update lead status. Update lead feed back and remarks. |
9 |
Search lead or prospect information. Move lead or prospects details from one category to other category. |
10 |
Send bulk emails and SMS’s to all the active leads in the application |
11 |
Send reminder follow up emails and messages to all the cold or inactive leads in the application |
12 |
Categorize enquiries / leads on services requested and move them to the respective domains |
13 |
Suspend or inactivate a lead information from the application. All the inactive leads can be used for future campaigns and promotions |
14 |
Block an IP address or a group of IP addresses. |